hi all,
I need some help please, i get the following error when i want to create a company file locally on the pc.
I have admin rights on the machine and 18GB of free space, i'm not sure how much space i need or what the issue is
Please help 
thank you
meire
After having updated AccountRight 2019.1, Payroll processing fails. Been on hold to MYOB for over 45 minutes now and the support person has not got back to me. What is going on?
Hello!
I have recently updated from an old version of MYOB (accounting V16) and moved my company file over to AccountRight. I am having an issue were some lines in the customer ledger have switched sign.
For example, in AccountRight the customer ledger appears as:
Date SRC ID No. Memo Transaction amount Balance
Date 1 CR CR001 Memo 1 -500 -528.31
Date 2 SJ SJ001 memo 2 126.90 -401.41
Date 2 SJ SJ002 memo 3 -479.81 -881.22
In the old version it looks like this:
Date SRC ID No. Memo Transaction amount Balance
Date 1 CR CR001 Memo 1 -500 -528.31
Date 2 SJ SJ002 memo 3 479.81 -48.50
Date 2 SJ SJ001 memo 2 126.80 78.40
As you can see, the sign on SJ002 has switched and this has caused the final balance to be off by two times this amount. When I look at the sales register the balance is correct (ie in this example it is 78.40).
What could be causing this and how do I fix this?
I'm getting mixed messages from MYOB help line.
I was told I can upgarde a MYOB premeir 19.5 that has foreign curreny on my desktop.
But when I tried to do this it's telling me I have to upgrade online.
My client does not want to go online ??
the alert user changes automatically to whoever edits the recurring sale which is ridiculous
Hi All,
Thanks for the answers to my last post.
In the new AR 2019.1 if I print a P&L or B/S, how do I get the account codes to show?
Thank you
Wendy
Please can anyone advise on the constant time out errors re Accountright 2019.1 and how to fix. This is the most frustrating error message. I work in the file for 20 seconds and it times out!!! Can any help on this??
I need to know how to set the "Time out Extender" PLEASE HELP - this is driving me crazy - Accountright 2019 - times out due to inactivity after 20 secs - What the ???
Hi,
We are using MYOB Premier software more than 10 years as attached.
Our accounts department and head office is in overseas and factory is in Australia.
Currently we only use MYOB's sales to issue Invoices, print aging and customers statement (base in Australia) but we paid full version yearly subscription for more than 10 years.
We use other accounting software to do accounting entries including generating financial reports (base in Overseas).
We remote access to Australia's PC to export sales data from MYOB.
We are thinking to use one software for our full set accounting to avoid double handling.
Please advise the following:
1. Can we continue to use our current version MYOB? Are we required to upgrade?
2. Due to we are at different locations, which version of MYOB are convenient to us? MYOB software or MYOB live?
3. We are manufacturing company and business activities are truck tyres retreading & repairing, we need a system that can control our inventory for main raw materials and finished goods (retreaded tyres), can we use current version?
4. If we updrade to new version, how fast can we migrate our data to new version?
5. Can we use trial MYOB for a month? I need to ensure MYOB is suit us and workable.
6. MYOB live: can we use offline?
7. Can we import data from other software to MYOB?
For your information that I am using MYOB Essential for another new incoporated company about two months. I find that MYOB live is very easy to use and very convenient to us, the new company has very less transations but I am not sure whether suitable for the above company as this is very active company?
Thank you
I have to re-install my AccountRight system in a new computer due to a hard disk failure and am unable to find the install file to download. My original disks were a 2014 version with a free upgrade to 2015. The list of Download files on www.myob.com/downloads show only from 2016.
Please advise where I can find the relevant files to upgrade to 2015.3.1
Hi
Trying to install Accountright 2013.5 basic version but it has been removed from the downloads
Please help
hi. our computer died and have been trying to download our accounts right basic disc onto new laptop. had to change the date on laptop to 2015 for it to download and now it wont activate as says i already have an activated file. how do I deactivate and if i do am i able to restore my old myob data on to the new activated account?
any help is appreciated
hi. our computer died and have been trying to download our accounts right basic disc onto new laptop. had to change the date on laptop to 2015 for it to download and now it wont activate as says i already have an activated file. how do I deactivate and if i do am i able to restore my old myob data on to the new activated account?
any help is appreciated
Is MYOB AccountRight offline this weekend, as I am unable to login to any of my files, and I can't log into my my.myob account. I am advised to call Customer Support.... which is not available until Tuesday!
If someone else has this problem and can help me that would be greatly appreciated as I really need to do pays today.
Hi,
we bought an MYOB v 5 some years ago but could be able to use it becuase one of our senior staff stole the software with the registration Key. The computer we used crased and the supplier( Able Computing Ltd) could assist us. It was paid under the Name Gabriel Igaso, I am not sure if there is any records with MYOB. If there is any way to have a confirmation with MYOB for MYOB v5 payment under that name.
regards
Hi,
I just installed MYOB to my computer, and there is a problem when i tried to open file company through the network library (to my friend's computer), it said "Unable to open the lock file; access privileges may be incorrect or disk may be full"
I can't find any locked file (*.flk) , Is there any other way?
Huh
Checked out an ARL file, recorded some entries, made a back up, closed the financial year and tried to check back in.
Hung 3/4 through. Had to end task. Tried opening file, got message that file is checked out. Closed down, logged back in and file had "Error" against it. Opened it anyway, and it is sitting in the previous year that I just closed offline.
Obvioulsy check in did not work, but why did file open? How are you now supposed to check it in. Easiest to restore the backup I guess.
Annoyed ...
We have had a change of staff and I need to change the 2 factor authentication phone number for our new staff member to log in to MYOB. Is there a way I can do this without the old phone available for access.