I just got this on my computer:
I just got this on my computer:
Hi Everyone
We are aware that some clients running AVG antivirus have been receiving warning that the AccountRight 2017.1 update is infected with a Trojan Horse. This is currently being investigated by our team who are working with AVG to get this resolved as soon as possible, although at this stage it appears to be a false positive result.
In the meanwhile, we do recommend downloading the installer directly from us through my.MYOB Australia | New Zealand and not through any third party websites. If you have any concerns over the security of your system then we do encourage speaking with your IT professional.
If you are receiving this error then please let us know below, and if you could let us know which antivirus program you are using.
We frequently have the message, "This session has expired. Your company file session has expired because of inactivity, or an AccountRight Live administrator is upgrading or restoring the file. Please sign on to your company file again.".
We are running 4 computers and only this newly instaled computer is having this issue.
Hi,
I have a big problem! I just found I can;t get P & L report 2017. I did not colsed 3 financial years. Can I close them now? How to close ?
Hi
I need to instal Accounting Plus V18 on our new computer. The old laptop where it is currently installed is on it's last legs and we have misplaced the instal CD.
Is it possible to get a link?
Cheers
We are having ongoing networking issues with a client who is currently on MYOB AccountRight Live Plus 2017.1
The issue has been happening with at least the previous 3 versions of MYOB as well. The main issue is that the AccountRight Library Services on the Windows 10 computer at various times do not start up at computer start up. As you can see in the attached image. Thus networked computers cannot log into the Company file on the server machine. I have tried:
Installing Clean Windows 10
Uninstalled Norton A/V
PC is only protected now with Windows Defender
The system will run fine for days or even upto a month without issues, then one one start up the services fail to start.
Now since version 2016.3 I now even need to Open up Windows Firewall Settings and manually allow the MYOB Library services to be allowed to run on Windows 10. After I upgraded the server pc to 2016.3 and then today to 2017.1 all computers lost access. First the services were not running, then found the Firewall was preventing it from operating. After I found both these items on both upgrades the system worked.
I have contacted MYOb support in the past but they blame the computer. Hence why I formatted the hard drive and installed a clean version of Windows 10 at one point. The computer is about 1 year old only.
I work in a business that has many company data files, currently about 20, using Classic Account Right v19. We save them on our cloud server, and use them from 3 workstations each installed with the software. Only a few are large files, most are quite small.
I was considering an upgrade to Account Right Live, but have been told I only have an allowance for 4 data files on MYOB's cloud under our current subscription. The cost to ugrade our subscription for all 20 or so files would be cost prohibitive.
So then I considered still upgrading to Account Right 2017, and just saving on our own cloud. I have spent many hours reading about Libraries and their location, and network setups - and it seems that if I don't use MYOB's cloud I can't use my own cloud (which is regularly backed up etc) as libraries must be saved locally on C. I have concerns about backups etc if this is the case.
Have I understood this correctly? Does anyone have a similar setup, or can provide me some advice?
Hi,
I upgraded to AccountRight Plus from MYOB15 recently. When I open AccountRight Upgrade Assistant to upgrade my old company file, It failed at about one minute and display error message "The data file version of the file that you have selected is 10.04. This file cannot be upgraded to AccountRight Plus Data Version 14."
Can anyone help? Any suggestion to upgrade company file will be greatly appreciated.
Attached is the screen shot of the error message.
I have already installed the compliance update for Account2017.1.1 on my computer. When i log onto a client's file it say (About MYOB) 2017.1.1
Do my client with online access to their files need to install the compliance update on their local machines if they are already running 2017.1?
Hi
I updated AccountRight Premier from 19.11 to 19.13. All good no problems. I followed the instructions to update the tax tables which looked like it went smoothly. Checked the revision date and it shows the 2015 date. Found a link suggesting complete uninstall and reinstall of the software. Don't really feel motivated to do that quite yet. Is there another solution please?
kind regards
Chris
I have a very very old version 8 release 2.0.1 1998 Best Ware MYOB accounting. I can open any of our accounting due to message of "You have less than 0 KB fre on the disk. At least 200 KB is required to open a data file"
Please help....we have every record for our company in there. Even the backup will not open. Could I upgrade to a new version and it might open?
Hi
Can I please be emailed a link for version 18 myob as pc has just died and need to install on new pc.
I have a paid for the v18 and don't want to upgrade just yet [ not used much]..
thanks
Hi
I've recently taken on the bookkeeping role and I would like to find out how to upgrade the old file to 2017.1?
My major concern is that I will have to create opening balances and re-enter card files, etc so if this is this case, we will probably just purchase a competitor's product. I'm hoping for a quick solution to get this changed over for the beginning of the new financial year.
Looking forward to hearing from you soon.
I have just downloaded the update from the Australian site as recommended by Neil and still get AVG warning.
Hi there
I have updated my laptop and it doesn't have a slot that I can up-load my V19 from disc's.
Can you please provide me with a link to download V19 please?
Warm regards
Liane
HI there, I lost my cd but do have the serial number and have my registered log in here... can someone please send me a link?
Thanks so much
We have a two computers still running windows XP and MYOB V 18. We want to upgrade these computers so will need a link to download our MYOB V 18 to new computers running windows 10. Any help in doing this and getting the programs to run successfully would be appreciated.
Can anyone help with the above error? I tried to optimise our data file (AccountRight Premier 19.13) and encounter this error. What can I do?
Hi
We are unable to install the compliance update "AccountRight 2017.1.1." Please refer to the attached error we receive. Please advise how this can be resolved, thank you.
Hi
Just signed up to Account Right Live and have been invoiced (with payment taken) from that date. Yet I note when logged in that I am still in the 30 day free trial.
Do I get a refund on the payments I have made to the end of the free trial period?
Thanks
Craig