I have just upgraded to 2017 from V19 and I find that in each function window the actual display/print is that small I can barely read it.
is there some way I can actaully enlarge the whole display and yes I have clicked on the top RH box thingy but doesn't really make that much difference.

Hi all,

Products: AccountRight 2017.1 on Windows 7 and Windows 8 (64-bit)

We are seeing reports from some of our clients experiencing one or many of the following issues:

• Error log with Code: System.TypeInitializationException 
• Slow to login or open AccountRight files 
• Possible crash when customising, displaying or printing reports 
• Issues with Custom forms
  

Our initial tests indicate that these issues may be linked to a recent Microsoft .net Framework 4.7 update. And that the issue is predominately impacting clients with a touch screen.

The current workaround is to uninstall Microsoft .Net Framework 4.7 (reinstalling an earlier version). We strongly encourage you to speak to an IT professional for help with completing this task.

Our team is currently investigating the matter further. We will update this post when any additional information is available.

Hi all,

Products: AccountRight 2017.1 on Windows 7 and Windows 8 (64-bit)

We are seeing reports from some of our clients experiencing one or many of the following issues:

• Error log with Code: System.TypeInitializationException 
• Slow to login or open AccountRight files 
• Possible crash when customising, displaying or printing reports 
• Issues with Custom forms
  

Our initial tests indicate that these issues may be linked to a recent Microsoft .net Framework 4.7 update. And that the issue is predominately impacting clients with a touch screen.

The current workaround is to uninstall Microsoft .Net Framework 4.7 (reinstalling an earlier version). We strongly encourage you to speak to an IT professional for help with completing this task.

Our team is currently investigating the matter further. We will update this post when any additional information is available.

The Company has just changed its name and its trading name (but has the same ACN and ABN) I have tried to edit details in My MYOB. I have changed the trading name but the Company Name is greyed out. How can I advise you of this change?

Hello,

We are currently in the process of upgrading to MYOB Live, I believe the cloud function will benifit our business.

Our current version of MYOB is v19.13.0

I am just wondering if there is a certain date the your current MYOB version has to be before updating the MYOB live?

Many Thanks

Ryan

I've just installed Accountright Plus V 2015.1.17.580 on two other PC's, one with Windows 8, the other with Windows 10 and I get the same result.

I can open and view all my data, add new employees, bills etc, but as soon as I try to process payroll I get the error:

System.Data.SqlServerCe.SqlCeException

and Accountright Plus closes

Help????

Now, I have tried multiple backups and regardless of what I do I get the same error!  ...and people want to get paid!!!

We have MYOB MYOB Accountright Plus v19.14 installed and trying to install MYOB Accountright Plus v19.14, I have downloaded the Full Installer but when I run the installer for MYOB Accountright Plus v19.14 it says another version is already installed.

Can I have MYOB Accountright Plus v19.13 and MYOB Accountright Plus v19.14 installed at the same time?

During the recent update many of my Supplier Cards have been changed to Customer Cards, which I am unable to change back.  Many of my suppliers have particular accounts and memos attached to them which I have now lost.  Is there a way to fix this?

Hi I am migrating a clients computer from an old PC to a new one and need the download link for myob accounting plus V 18 so I can reinstall

could you please PM me the link

thanks

Hello,

I'm attempting to amend an invoice to replace an item with a different item but, despite upgrading to the most recent version of AccountRight: 2017.1.1 and all efforts, continue to receive the "Something's gone wrong error box and a report with the following error text:

AccountRight Application Error Report

=====================================

Application Version: 2017.1.19.7037

Application File Version: 2017.1.19.8022 Incident Id: 06a340b9-cf8e-47d4-950f-60e6ab6d07bb

Time: Thursday, 22 June 2017 10:41:38 AM

Code:

System.InvalidOperationException

Message:

Sequence contains no matching element

Stack Trace

----------------------------------------

1 : System.InvalidOperationException

----------------------------------------

System.InvalidOperationException: Sequence contains no matching element

   at mscorlib!0x060055b4!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27

   at mscorlib!0x060055bf!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3

   at Huxley.Service.Gateway!0x06000001!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)

   at Huxley.Service.Proxy!0x06001569!MYOB.Huxley.Service.Proxy.Services.ProxySaleContainerService.ProcessContainerWithNegativeInventoryCheck(ISaleContainer container, Int32 saleEventId, Boolean isNew, List`1 saleItemLines, IEnumerable`1& results, Int32& savedSaleId, Guid& savedSaleUId, Int32& savedCardId, String& savedEventId, IEnumerable`1& backOrderList) +0x0

   at Huxley.UI.Decorators!0x06000619!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIISaleContainerService.MYOB.Huxley.ApplicationServices.Container.API.ISaleContainerService.ProcessContainerWithNegativeInventoryCheck(ISaleContainer container, Int32 saleEventId, Boolean isNew, List`1 saleItemLines, IEnumerable`1& results, Int32& savedSaleId, Guid& savedSaleUId, Int32& savedCardId, String& savedEventId, IEnumerable`1& backOrderList) +0x70

   at Huxley.UI.Model!0x06000683!MYOB.Huxley.UI.Model.Context.EnterSaleContext.ProcessContainerWithNegativeInventoryCheck(ISaleContainer container, IEnumerable`1& results) +0x0

   at Huxley.UI.Model!0x06000680!MYOB.Huxley.UI.Model.Context.EnterSaleContext.ExecuteProcessContainerWithValidation(ISaleContainer container, List`1 validationResults) +0x2a

   at Huxley.UI.Model!0x060000c8!MYOB.Huxley.UI.Model.Context.Base.UIContextProcessContainer`2.InvokeContainerUpdate() +0x3c

   at Huxley.UI.Model!0x060000c4!MYOB.Huxley.UI.Model.Context.Base.UIContextProcessContainer`2.ProcessContainerObject() +0x11

   at Huxley.UI.Controllers!0x0600008b!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.SaveObjectContainer() +0x19

   at Huxley.UI.Controllers!0x06000072!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.SaveChanges(IEnumerable`1 entitiesToSave) +0x1a

   at Huxley.UI.Forms!0x060000e4!MYOB.Huxley.UI.Forms.BaseForms.BaseViewBusinessObject.SaveChanges(IEnumerable`1 entitiesToSave) +0x51

   at Huxley.UI.Forms!0x060000e2!MYOB.Huxley.UI.Forms.BaseForms.BaseViewBusinessObject.SaveChanges(IUIObject objectToSave) +0x10

   at Huxley.UI.Forms!0x06002fba!MYOB.Huxley.UI.Forms.Sales.EnterSalesBase.OnCustomRight1Clicked(ButtonClickedArgs args) +0x1c2

   at Huxley.UI.Forms!0x06003072!MYOB.Huxley.UI.Forms.Sales.EnterSales.OnCustomRight1Clicked(ButtonClickedArgs args) +0x33

   at Huxley.UI.Forms!0x0600071d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.CallButtonClicked(Action`1 execute, ButtonClickedArgs args, String buttonText) +0x12

   at Huxley.UI.Forms!0x0600069d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.btnCustom1_Click(Object sender, EventArgs e) +0x30

   at System.Windows.Forms!0x06000cf3!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19

   at DevExpress.XtraEditors.v14.2!0x06000b65!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e

   at DevExpress.XtraEditors.v14.2!0x06000b5f!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x45

   at System.Windows.Forms!0x06000dd2!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184

   at System.Windows.Forms!0x06000de2!System.Windows.Forms.Control.WndProc(Message& m) +0x62f

   at DevExpress.Utils.v14.2!0x060013fb!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e

   at DevExpress.XtraEditors.v14.2!0x060001c5!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0

   at System.Windows.Forms!0x060053fd!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0

   at System.Windows.Forms!0x06005400!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e

   at System.Windows.Forms!0x06002c1a!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25 ==========

MODULE: DevExpress.Utils.v14.2 => DevExpress.Utils.v14.2, Version=14.2.6.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:8816a7c165b24a3d8d93692e6a3c1f89; A:1

MODULE: DevExpress.XtraEditors.v14.2 => DevExpress.XtraEditors.v14.2, Version=14.2.6.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:aa653019eaec439383600077d15e01f3; A:1

MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2017.1.19.7037, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:723a1d78c04948cbb57b6da3bffa4927; A:1

MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2017.1.19.7037, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:4bbdacf0dbcc46deb30bc39960a4d7e7; A:1

MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2017.1.19.7037, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:6c651ea35dc04afda5aa4b6e83c3b433; A:1

MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2017.1.19.7037, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:6185377163d441bb8940aa44f59342fc; A:1

MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2017.1.19.7037, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:18bd6e10d9004e449bc37311a0349069; A:1

MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2017.1.19.7037, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:3f1b0bf5ecda475691d0aa8b2e6149f7; A:1

MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:04cc64ea4ad147d1abd6be811281fd91; A:2

MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:ac0403c624a14fa19a623f2dcf930f48; A:1

----------------------------------------

Please advise

Regards

steve

hi

I'm a student of accounting TAFE online. I'm using the textbook and MYOB software attached in it.

When I want to do assessment, I can't open the assessment files and it always shows 'the file has been updated for use with a newer accountright product.'

I have changed several computers and same happens.

But I don't think the assessment files are created by high version, because other students don't have this problem.

Does anyone can help? thx.

I have ticked the 'stay logged in for 12hrs'  box but now want to log out - how do I do this?

At start up there is a conflict between MYOB add on connect and the Trend ransomwear Folder Shield.

At end of start up a dialog box appears "Shortcut Launcher error etc etc"  A senior Trend technical support person spent over 2 1/2hours controlling my computer running many tests.  With the folder shield disabled the message  does not appear.  He checked all the MYOB data and looked through all the technical to find a source. He did may tests with and without the MYOB to confirm the problem.  He has disabled the Folder Shield so my add-on will still work.  With the folder shield it does not work.  He has collected all the relevant data from my computer to analyse and will let me know if they find a problem to fix, but for now cannot fix the conflict with the Ransomewear Folder shield On.  This is the first instance they have had this problem.

Has MYOB come across this issue and has there been a fix for it.  I am still on version 2016.2. The MYOB is exempt within Trend as there were data loss issues when on ADSL.

Due to internet issues I was not able to upgrade to the latest version and have been working offline for the last six months.  I also had no internet for a week.  I now have NBN which is up and running well and as soon as I get a minute will upgrade to the latest.  Is this likely to fix the Folder Shield issue or will it still be there.

Any ideas?  Has anyone else had this issue and found a fix? I have used Trend for many, many years without previous issues.

Rob

I know i am pushing it but I currently have AccountRight Plus 19.5 installed on my computer running Windows XP. I have bought a new computer (Windows 10) and would like to transfer this to the new computer. Problem is I bought the original CD as Accounting Plus v18.5 and the upgrades were done as a download so I don't have a AccountRight plus 19.5 CD. Is there anyway of doing this transfer? I have no need for an online version of MYOB and my very small business can't afford $50 per month. Any thoughts appreciated.

I am having trouble updating a v19.5 Company File to 2016.1. The upgrade goes through checks, starts to upgrade and then returns an error - 

Unsuccessful: Migration failure

Company File Name : C:\Users\Bernice\AppData\Local\MYOB\Temp\OPUNAKE 14 03 141.myo
Start Time : 22/06/2017 17:12:59 p.m.
End Time : 22/06/2017 5:17:38 p.m.

Migration Warnings:
- Warning1 : Other MISC Tables: PrmDataRowIterator::GetCurrentRecord() Error: misc.dat

Migration errors:
Source : UpgradeUtility
Method : CleanUp
Error : (UpgradeException):
Extra info : System.NullReferenceException: Object reference not set to an instance of an object.
at MYOB.Huxley.UpgradeUtility.UpgradeStepsToV1.CompanyDefaultFormTablePostMigrateStep.Dispose(Boolean disposing)
at MYOB.Huxley.UpgradeUtility.UpgradeStepList.UpgradeStepHandle.Release()
at MYOB.Huxley.UpgradeUtility.UpgradeStepList.Dispose()
at MYOB.Huxley.Utilities.General.DisposableHandle`1.Release()
at MYOB.Huxley.UpgradeUtility.UpgradeUtility.CleanUp()

Unsuccessful upgrade!

##--------------------------------------------------------------------------------------##

  Can anyone tell me what I need to do,

Thanks

Hi There

I downloaded MYOB Account Right for study purposes. But the installation failed with following error.

"A required certificate is not within its validity period ...."

[1028:2EA4][2017-06-22T21:37:34]i299: Plan complete, result: 0x0
[1028:2EA4][2017-06-22T21:37:34]i300: Apply begin
[2A98:00E4][2017-06-22T21:38:09]i360: Creating a system restore point.
[2A98:00E4][2017-06-22T21:38:09]i362: System restore disabled, system restore point not created.
[1028:2EA4][2017-06-22T21:38:09]i000: Caching bundle from: 'C:\Users\agilan\AppData\Local\Temp\{2081b0e5-1c80-447f-aaeb-68bb2079aa90}\.be\MYOB AccountRight Setup 2015.4.exe' to: 'C:\Users\agilan\AppData\Local\Package Cache\{2081b0e5-1c80-447f-aaeb-68bb2079aa90}\MYOB AccountRight Setup 2015.4.exe'
[1028:2EA4][2017-06-22T21:38:09]i320: Registering bundle dependency provider: {2081b0e5-1c80-447f-aaeb-68bb2079aa90}, version: 2015.4.17.5484
[2A98:1E88][2017-06-22T21:38:12]i305: Verified acquired payload: Pkg_SqlCe35x86 at path: C:\ProgramData\Package Cache\.unverified\Pkg_SqlCe35x86, moving to: C:\ProgramData\Package Cache\{3A9FC03D-C685-4831-94CF-4EDFD3749497}v3.5.8080.0\SSCERuntime_x86-ENU.msi.
[2A98:1E88][2017-06-22T21:38:12]i305: Verified acquired payload: Pkg_SqlCe35x64 at path: C:\ProgramData\Package Cache\.unverified\Pkg_SqlCe35x64, moving to: C:\ProgramData\Package Cache\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}v3.5.8080.0\SSCERuntime_x64-ENU.msi.
[2A98:1E88][2017-06-22T21:38:12]i305: Verified acquired payload: Pkg_SqlCe40x64 at path: C:\ProgramData\Package Cache\.unverified\Pkg_SqlCe40x64, moving to: C:\ProgramData\Package Cache\E33F355F5E83D93099A732E2ECE02E07818B2696\SSCERuntime_x64-ENU.exe.
[2A98:1E88][2017-06-22T21:38:12]i305: Verified acquired payload: Pkg_SyncFx21 at path: C:\ProgramData\Package Cache\.unverified\Pkg_SyncFx21, moving to: C:\ProgramData\Package Cache\{7AC8EF88-D996-4D47-B40C-4DD93E307481}v2.1.1648.0\Synchronization-v2.1-x86-ENU.msi.
[2A98:1E88][2017-06-22T21:38:12]i305: Verified acquired payload: Pkg_SyncFxDbProviders at path: C:\ProgramData\Package Cache\.unverified\Pkg_SyncFxDbProviders, moving to: C:\ProgramData\Package Cache\{296E293F-C481-4DDE-9ED2-3F79FCF38731}v3.1.1648.0\DatabaseProviders-v3.1-x86-ENU.msi.
[1028:27C8][2017-06-22T21:38:13]e000: Error 0x800b0101: Failed authenticode verification of payload: C:\Users\agilan\AppData\Local\Package Cache\.unverified\ARL.Client
[1028:27C8][2017-06-22T21:38:13]e000: Error 0x800b0101: Failed to verify signature of payload: ARL.Client
[1028:27C8][2017-06-22T21:38:13]e310: Failed to verify payload: ARL.Client at path: C:\Users\agilan\AppData\Local\Package Cache\.unverified\ARL.Client, error: 0x800b0101. Deleting file.
[1028:27C8][2017-06-22T21:38:13]e314: Failed to cache payload: ARL.Client from working path: C:\Users\agilan\AppData\Local\Temp\{2081b0e5-1c80-447f-aaeb-68bb2079aa90}\ARL.Client, error: 0x800b0101.
[1028:27C8][2017-06-22T21:38:13]e349: Application requested retry of payload: ARL.Client, encountered error: 0x800b0101. Retrying...
[1028:27C8][2017-06-22T21:38:15]e000: Error 0x800b0101: Failed authenticode verification of payload: C:\Users\agilan\AppData\Local\Package Cache\.unverified\ARL.Client
[1028:27C8][2017-06-22T21:38:15]e000: Error 0x800b0101: Failed to verify signature of payload: ARL.Client
[1028:27C8][2017-06-22T21:38:15]e310: Failed to verify payload: ARL.Client at path: C:\Users\agilan\AppData\Local\Package Cache\.unverified\ARL.Client, error: 0x800b0101. Deleting file.
[1028:27C8][2017-06-22T21:38:15]e314: Failed to cache payload: ARL.Client from working path: C:\Users\agilan\AppData\Local\Temp\{2081b0e5-1c80-447f-aaeb-68bb2079aa90}\ARL.Client, error: 0x800b0101.
[1028:27C8][2017-06-22T21:38:15]e349: Application requested retry of payload: ARL.Client, encountered error: 0x800b0101. Retrying...
[1028:27C8][2017-06-22T21:38:16]e000: Error 0x800b0101: Failed authenticode verification of payload: C:\Users\agilan\AppData\Local\Package Cache\.unverified\ARL.Client
[1028:27C8][2017-06-22T21:38:16]e000: Error 0x800b0101: Failed to verify signature of payload: ARL.Client
[1028:27C8][2017-06-22T21:38:16]e310: Failed to verify payload: ARL.Client at path: C:\Users\agilan\AppData\Local\Package Cache\.unverified\ARL.Client, error: 0x800b0101. Deleting file.
[1028:27C8][2017-06-22T21:38:16]e314: Failed to cache payload: ARL.Client from working path: C:\Users\agilan\AppData\Local\Temp\{2081b0e5-1c80-447f-aaeb-68bb2079aa90}\ARL.Client, error: 0x800b0101.
[2A98:1E88][2017-06-22T21:38:16]i351: Removing cached package: Pkg_SyncFxDbProviders, from path: C:\ProgramData\Package Cache\{296E293F-C481-4DDE-9ED2-3F79FCF38731}v3.1.1648.0\
[2A98:1E88][2017-06-22T21:38:16]i351: Removing cached package: Pkg_SyncFx21, from path: C:\ProgramData\Package Cache\{7AC8EF88-D996-4D47-B40C-4DD93E307481}v2.1.1648.0\
[2A98:1E88][2017-06-22T21:38:16]i351: Removing cached package: Pkg_SqlCe40x64, from path: C:\ProgramData\Package Cache\E33F355F5E83D93099A732E2ECE02E07818B2696\
[2A98:1E88][2017-06-22T21:38:16]i351: Removing cached package: Pkg_SqlCe35x64, from path: C:\ProgramData\Package Cache\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}v3.5.8080.0\
[2A98:1E88][2017-06-22T21:38:16]i351: Removing cached package: Pkg_SqlCe35x86, from path: C:\ProgramData\Package Cache\{3A9FC03D-C685-4831-94CF-4EDFD3749497}v3.5.8080.0\
[1028:2EA4][2017-06-22T21:38:16]e000: Error 0x800b0101: Failed while caching, aborting execution.
[1028:2EA4][2017-06-22T21:38:16]i330: Removed bundle dependency provider: {2081b0e5-1c80-447f-aaeb-68bb2079aa90}
[1028:2EA4][2017-06-22T21:38:16]i352: Removing cached bundle: {2081b0e5-1c80-447f-aaeb-68bb2079aa90}, from path: C:\Users\agilan\AppData\Local\Package Cache\{2081b0e5-1c80-447f-aaeb-68bb2079aa90}\
[1028:2EA4][2017-06-22T21:38:16]i399: Apply complete, result: 0x800b0101, restart: None, ba requested restart:  No

Hello,

We have been using MYOB AccountRight for a number of years but as we grew we've need to migrate to a larger ERP system.

How can I close our MYOB subscription and still maintain access to our data?

I have two problems in one, hope someone can help.

1. I have a payment that I can not delete, it has not allocated to any invoice. Everytime I try to open, change or delete Myob reports "something has gone wrong and Accounting Plus needs to close down"It should never have been placed agaisnt this customer, I get a number of different error messages depending on what I'm trying to do. When trying to delete I get

" ValueNotSet (15)",

(ValueNotSet): MYOB.Huxley.BusinessLayer.Entities.ReceivePaymentToSaleEventLine:IReceivePaymentToSaleEventLine.SaleEventId Property

 It was suggested to me to Optimising (which I believe it is no longer an option/needed) and I also tried to update (once again suggested to me that it may fix the problem), which leads me to my second problem

2. Is there a problem with the new download as my anti-virus keeps telling me it contains a "trojan horse" or is it all my end  

Regards 

Hi,

Currently had AccountRight v19.5 on a Windows 7 machine but the hard drive packed it in. I arranged a new PC but it has come with Windows 10 (x64) and the abovementioned version is not compatible for install.

How do I obtain a link to AccountPlus v19.11 to download the installer?

Regards

Brenton