Subscription has expired message
We have recently paid our subscription, but am getting a message saying 'Subscription has expired'. From other posts, it looks like MYOB need to do something their end. I am based in the UK and finding...
View ArticleCan't open AccountRight or upgrade file, and can't find the file on my PC
So I have this Windows error, forbidding me from accessing Account Right. I'm on Windows 10. I've downloaded the newest version and my online file is fine, but I can't see or upgrade my 2 files which...
View ArticleHotfix worked but still Unable to confirm company file
Hi all, I haven't been able to check my emails for a few weeks and have only just spotted the emails sent through from MYOB warning about the Windows Update and the affect it has on AccountRight...
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Problem with upgrading company file to 2016.1
Hi, I haven't used the MYOB forum before so I hope I'm posting this in the right place?I upgraded MYOB to 2016.1 last week. I went to open my MYOB company file in 2016.1 and it prompted me to upgrade...
View ArticleIncorrect serial number
Tryiing to migrate to live and my serial number is obviously from my bookeeper, so I went to change and I got my serial number off my online account, and I am being told this is incorrect also?? Please...
View ArticleMYOB Accountright 2016.1 runs slow
After upgrade to AccountRight 2016.1 SE, MYOB was RUNNING EXTREME SLOW. Coud you fix them???????
View Articlecant open 2015.4
I have account right 2015.4,1 SE all of a sudden on all my pc's (mix of win 8 / 10 ) I am getting an error when trying to open my company file that says: Account rights has encountered an error and...
View ArticleRe: Support over Easter period - 2016
I have just updated to Windows 10 and now when I go into Account Right it tells that Account Right has encountred an error and needs to exit. Does anyone know how to get around this/what to do?
View ArticleUpgrading to accountright 2013.5
Hi I've just taken over from treasurer for a local footy club. I've loaded myob onto a new computer but the version I have on disk is 2013.2 and the file I need to open is 2013.5. The last person...
View Articleupdated accountright to 2016.1
I updated accountright plus to 2016.1 and invoices are now being sent as a link, some customers cannot open this link. Can i change back to old way of just sending them as an attachment to email. And...
View Article"Unable to activate this company file" message again
I have almost the same problem as this post: http://community.myob.com/t5/Installing-and-upgrading/Unable-to-activate-this-company-file-message/m-p/370571#M10822 Switching to offline and get this...
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Installing upgrade to Account Right 2016.1.1
I am trying to install the 2016.1.1 upgrade and keep getting this error message: Please advise how i get round this. Regards,Kyle
View ArticleError Message Invalid account details
I updated to 2016.1.1 on 9th March and have had no trouble logging in until now. i have an error message of Invalid Account Details: Either the account details you entered were incorrect, or the online...
View ArticleCompany logo for emailing invoices in 2016.1
I have seen previous posts regarding the issue identified with opening/viewing invoices via the link. I have myself for the meantime changed it to link + PDF. Is there a way to change the font/company...
View Articleupgrade v11 myob to v19 account right live
Hi...can anyone offer some advice PLEASE? Last year's tax files are located in dat V11 myob dat files. I'm trying to upgrade to account right live v19 without success. Is this possible? Many thanks.
View Article2016 1.1 Update is not recognized as being installed
I have installed the 2016 1.1 update through the update now button in MYOB and downloading through my.myob.com, however I still have the update now button in MYOB. How do I get rid of this yellow band...
View ArticleCan't uninstall 2015.4 from terminal server
For some reason it says the system policy stops it. This is incorrect. Log as attached: [1478:16E0][2016-03-29T22:10:56]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path:...
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