Failure trying to restore to online
I am currently doing some testing with an old company file before we go live online with the current file and have hit a problem trying to restore the company file online.Everything has worked fine up...
View ArticleUpgrading from 2016.3 to new 2017.1
Hi, my file is online; I am using Accountright 2016.3 and need to upgrade to the new 2017.1. My file is approx 2.5GB and the Zip is 500,000MB. I have tried vearious combinations including conversion on...
View ArticleRe: RESOLVED: AccountRight Live - Unable to log into AccountRight Live file
this is not resolved, I just updated myob and now I can't log in.if it happens with each update, as the threat states, why does myob release an update with the same log in problem?
View Articleunable to connect
I am having no end of trouble accessing MYOB lately. sometimes it works, but only for a fleeting moment. I've upgraded to 2017.1 and still no change. I suspect it has something to do with the...
View ArticleUPDATE TO 2017.1.19.7037
I updated to the most recent version of MYOB yesterday which is version 2017.1.19.7037 and it is PAINFULLY slow and lagging. Screens take forever to come up, reports take forever to generate. The last...
View ArticleAccount codes not linking to excel for export Accountright 2016.2
My client recently upgraded to Accountright 2016.2. We export all P&L's by job code to excel and then pick up the numbers onto other spreadsheets within that workbook using the excel lookup...
View ArticleTrouble upgrading to AccountRight 2017.1
Hi Everyone Product: AccountRight 2017.1 We have had reports from a small number of our clients about experiencing issues with upgrading their online company files to AccountRight 2017.1. We find that...
View ArticleImport Sales - Unexpected import error - Object reference not set to an...
Hi, We have recently upgraded to AccountRight Version 2017.1.19.7037 and since then importing of sales record show the following error. Can you please help 0 records imported without errors.0...
View Articlesubscription expired but it shouldnt have until 25 June 2017
trying to log into online file keeps telling me subscription has expired, but invoice clearly has 26/6/2016 to 25/6/2017. how come MYOB are trying to steal a about a month subscription from me????
View ArticleAuto-Build
Hi there, We're having troubles with auto-build. We've completed all the necessary steps in setting up new items but when we go to build these new items nothing happens. We don't get any errors it just...
View ArticleUpgrading 2017.1
I have followed all the instructions - I've been on the phone twice to support. My staff are now unable to use the file because it's uploading from the local file to the online file (as per your...
View ArticleSubscription Expired
Hi there, I recently signed up for monthly payments for MYOB. It appears in my online payments that only May has been deducted from my account - no June. When I am trying to update bank feeds I am...
View ArticleCompany File update for 2017.1 Fails
I have upgraded to 2017.1 today - all user machines. I cannot get the upgrade company file process to complete.I can see that it is upgrading and then the old version remains. Have restarted computer...
View ArticleDownload software for new computer
i am having difficulty reloading accountright on my new computer the old one died!
View ArticleHow to Import Invoice Template AccountEdgePro v13.5 - help please!
Hi All, I have just installed MYOB AccountEdge Pro v13.5 on a new iMac. I had a company invoice set up on another computer (same version) and can't seem to import it to use on the new computer. So far...
View ArticleBusiness Basics v1.1 Software Download
Hello, I lost my MYOB Business Basics 1.1. And I need to re-install my MYOB Basiness Basics. Can you please send me the link to download this version. Thank you so much. Eric Delina.
View Articletrying to restore my company file
i have sent my file to myob to change the plan i am on - have recieved it back but trying to restore it into the progame myob says i cant do this because i dont have a live subscription... yet i can...
View ArticleUpgrading from Premier v12.5 to AccountRight
Hello, I have a question about upgrading from Premier v12.5 to AccountRight. Recently, I took over the company files from other branch, using still Premier v12.5.Luckily, I can open the files as our...
View ArticleError Mesaages
Hi Guys,Maybe MYOB should change their name from Accountright To Accountwrong.No less than 6 times today i have had to restart the stupid programme.Somethings gone wrong and we need to close.This is...
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