Error Message when trying to send emails via AR Plus V19.13
I am having no end of problems trying to work out how to send emails from Myob. I keep getting the message "cmc_logon." and then "An error occurred sending email" and then "Error sending email. 1 of 1...
View ArticleDo I upgrade software before or after closing a year (actually 3 years)?
I am running AccountRight on 2 computers, with the data file stored on a server in our office. I am very out of date and want to catch up. I am on AccountRight v19.5 and need to roll over 3 financial...
View ArticleCan't restore backup file.
can not open old MYOB file or rollover from last year. It requests 'to make your file writable in Windows explorer'.I have changed permissions to 'full control'. It keeps trying to open old version...
View ArticleRestoring a customised report
Can I restore a customised report from a backup & import it to current file without replacing the whole file?
View ArticleCompany File not upgrading
Hi, I have been trying to upgrade one of my company files but it just doesn't seem to upgrade. I have 5 Comany files and all of them have upgraded to the 17.1 but one of the Files (the largest one)...
View ArticleUrgent - Cant confirm My Company File
Hi I have had a number of problems with MYOB and have now resolved them and Installed the version we are entitled to and found the backup that matches that version... However it appears the problems...
View ArticleError 1628 installing AccountRight 2017.1 Server
We are an accounting firm and so run multiple versions of MYOB on a dedicated MYOB application server which we run all out Myob AccountRight Network Libraries from.Attempting to install...
View Articleunable to use myob when backing up with usb
We are having problems backing up our online MYOB on USB sticks.Whilst backing up we are unable to use MYOB. The saving green time bar locks us out of MYOB?We generally back up to a portable hard drive...
View ArticleUpgrading to Accountright Live fron 2016.3 to 2017.1
Hi, I can't seem to upgrade to 2017.1 I have logged into MYAccount and downloaded the 2017.1 version, but when I login to accountright live 2016.3 and try and do the upgrade it won't upgrade
View ArticleWidth of Item List Columns
Hi there, In the Items List display my columns are too narrow for the 'Name' and too wide for the 'Item Number' as it is only 5 or 6 digits. I can't seem to move the column width as you would in Excel...
View ArticleSomething's gone wrong and AccountRight needs to close Employee Card File
Please Help!I need to update an Employee's card file and when I click to enter her card details, I recieve the error message 'Something's gone wrong and AccountRight needs to close' and receive the...
View ArticleMYOB EMAILING INVOICES ISSUE
I was wondering if someone could please help. I am using account right 19, and up until 2weeks ago, I was having an issue with emailing invoices to customers.That issue was resolved using the method on...
View ArticleHow to downgrade?
Hello,Is there someone that could help us downgrade from AR2016 to premiere v19?The new software is trash and not what we paid for at all, we would like to go back to what we had. Can we do this?If we...
View ArticleInstallation Fail
When i try to download the accountright premier v19 - free student version - before it begins installing it fails and says "a required certificate is not within its validity period when verifying...
View ArticleProblem with Currency
We use First Edge V4 - have for the past few years, and are currently living in Europe. Today our MYOB software reverted to Euros, and I can't figure out how to swith it back to Aus dollars. We did not...
View ArticlePurge
There used to be a Purge facility in mYOB - this seems to have disappeared. Why? How do I purge now?
View ArticleCurrent update for Accountright online May17
Hi, I have the update icon at the top left hand corner of my screen when I log into any of my MYOB files. I updated yesterday, but the icon is still showing, and when I push on it, it takes me back to...
View Articlecancelling accountright subscription can still access information
If we cancel our subscription will we still be able to access the file/data? What is required? Only needs to be accessed on one computer, for historical information.
View ArticleIssue with one of the myob file for upgrading to 2017.1.0
Hi , we have 13 companies in the cloud.Recently I have upgraded all the files to 2017.1.0 latest version.All the companies have been upgraded expect one file.I have tried many times upgrading this...
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