Earlier this year I upgraded MYOB to 2016.1 and when the sales department completed their requirements, my business name ws changed to include my husbands name. When I phoned MYOB and requested this be rectified I was informed that I would be required to complete forms - hahaha!
Why?
An error made by MYOB requires the consumer to complete forms!!
Why?
I was informed by the MYOB staff that the only way the error can be rectified is by the consumer 'filling in forms' - I refuse to do this.
It would be greatly appreciated if MYOB would take some time out to consider the inconvenience caused to the consumer by their employee's error.
At Insight this year the MYOB team proudly boasted about being able to take enquiy call within 3 minutes - unfortunately, I have not been lucky enough to have anyone take my call in this time frame - what a joke !!