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Upgrading to 2016.1.1.0

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Today I received an email advising me to upgrade to above which I did however now I can't access myob?

I have had to find the pre upgrade version(2016.1)

 

I was on hold for 22 minutes with MYOB and gave up (there no longer is the option for live chat??)

 

I have downloaded the upgrade and installed it however when I enter my email and password to get started I get the following error message-"oops we couldnt find a product that matches your email address"

 

Has anyone else had this problem??

 

I have no problem logging in with the same email and password on the old 2016.1?

 

 


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