Hi there
I've tried to download and upgrade AccountRight to 2017.1.1 . I was able to install using a local admin account but cannot see it when I log into the same computer with my own user name. My IT admin has elevated me to a local admin to try and do the upgrade again using my own user account. Unfortunately I'm getting an error saying that AccountRight couldn't create the folder C:/users/localadminaccount/Desktop. Not sure why it's trying to create a folder in the other local admin account from within my own account.
In any case, I can't see AccountRight 2017.1.1 in my list of installed programs in the start menu. any thoughts?
Regards
Roisin