MYOB have achieved my vote for the absolute last word in poor customer service. It's taken me 3 phone calls so far and almost an hour on hold to try and get an answer to what I would imagine to be a common question judjung by the support requests on the forum.
Once again, moving support to AUS from NZ proves to be an enormous disaster, with OZ seemingly having no clue when it comes to handling support desks.
As I note a couple of others have commented - pathetic.