Hi,
I am using MYOB Premier V12.5 which was installed in a Windows server 2008 R2 SP1. To run MYOB in my local PC, I need to use remote desktop to logon to the server and run MYOB from the server.
Recently my company want to upgrade the MYOB to the latest version 2017. I was given few installers without clear instruction how to perform the installation.
MYOB_AccountRight_Setup_2017.1.1_SE.exe (server)
MYOB_AccountRight_Setup_2017.1.1.exe (PC)
MYOB_AccountRight_Client_2017.1.1.msi
MYOB_AccountRight_Premier_v19.14.0.exe
I was told to upgrade the v12.5 to v19 first then to ver 2017. In order to keep the way how I run the MYOB, I was told firstly I need to install v19 (MYOB_AccountRight_Premier_v19.14.0.exe) in the server and do company file upgrade. Secondly I need to run server version of 2017 (MYOB_AccountRight_Setup_2017.1.1_SE.exe) in the server and do company file upgrade.
I have done the first part, but when I performed the second part I stuck in the final installation procedure. the dialog window said "preparing AccountRight for the first use...." and it stopped there forever and I had to manually cancel the installation. I called the support team and was told I should use MYOB_AccountRight_Client_2017.1.1.msi instead base on the way how I run MYOB. I tried to run it but it stop unexpected.
Could anyone give me advice of how I can upgrade my MYOB and keep the same way how I run it.
Thanks
Alvin