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Unable to connect MYOB Accounts Right online file

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When a domain user runs  AccountRight 2016.2 and tries to connect to online company file we get an error "Unable to Connect..." (see diagnostics log below)

If a system user runs Accountright then this user can connect. (by right click on AccountRight icon and select "Run as diffferent user")

 

Any ideas about what group policy settings if any responsible for this?

We have a 2008 Windows 2008 domain server.

 

Cheers

Paul

 

2017-03-06 16:24:40.4471,MYOB.Huxley.UI.Controllers.Collaboration.Authenticator,Error,1,Failed to authenticate user xxxxxx@hotmail.com : MYOB.Huxley.Utilities.OAuth.OAuthException: Exception of type 'MYOB.Huxley.Utilities.OAuth.OAuthException' was thrown. ---> System.Net.WebException: The remote server returned an error: (502) Bad Gateway.
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at MYOB.Huxley.Utilities.Http.HttpClient.PostWithFormData(String formdata, String contentType, DataEncoding encoding)
at MYOB.Huxley.Utilities.OAuth.MyobOAuthClient.ProcessRequest(String body, ActionType actionType)
--- End of inner exception stack trace ---

Server stack trace:
at MYOB.Huxley.Utilities.OAuth.MyobOAuthClient.ProcessRequest(String body, ActionType actionType)
at MYOB.Huxley.Utilities.OAuth.MyobOAuthClient.AuthenticateUser(String userName, String password)
at MYOB.Huxley.ServiceModel.OAuthAuthenticator.Authenticate(String myDotUsername, String myDotPassword)
at MYOB.Huxley.ServiceModel.OAuthMessageInspector.BeforeSendRequest(Message& request, IClientChannel channel)
at System.ServiceModel.Dispatcher.ImmutableClientRuntime.BeforeSendRequest(ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.PrepareCall(ProxyOperationRuntime operation, Boolean oneway, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at MYOB.Huxley.Collaboration.Interfaces.ICloudFileClientService.GetLoggedOnUser(Guid[] companyFileIdsToCheck)
at MYOB.Huxley.UI.Controllers.Collaboration.Authenticator.GetLoggedOnUser(String username)
at MYOB.Huxley.UI.Controllers.Collaboration.Authenticator.Authenticate(String userName, String password, CompanyFileInformation companyFileInfo)


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