Hi
Since this afternoon (21/2/17) I have been trying to check a client's MYOB file back into the cloud. It came up with an error. I have since rung 2 MYOB support people who have managed to remove the online file. I have now been trying to restore a backup to the online AccountRight live. I have tried to restore the backup from 3 computers now and keep receiving the same message - see the attached screenshot. I understand that this means the MYOB server. Could you advise what I can do ASAP as I cannot afford to waste any more of the client's time. Currently we have no online file.
Kind Regards
Sue