Hi,
Originally purchased AccountRight v2011 disc. Our book-keeper upgraded us to v2013.5 in March 2016 though did not share the link upgrade with us. Unfortunately our computer died and we have upgraded to a new system with Windows 10. Our old v2011 is not downloading with our serial number (which may now be linked to the v2013.5?). How am I able to re-install the v2013.5 please?
Thank you.